Wednesday, March 19, 2008

customer service

 

 

in a stunning display of world class customer service, bsa optics responded to my broken scope email within 12 hours. they advised me that within 30 days of purchase, they’d pay for shipping, and emailed me a prepaid ups ticket. so i dropped the scope off at my local ups store this morning, and i wait eagerly for the repaired or replaced unit. so far, i am quite impressed with their customer service. i’ll post updates as they occur.

10:31 pm  

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